The steak house is expensive and not worth the cost for the amount of food you get. You should at least be able to play the nickel or penny slots for a while on your bank roll and call it entertainment, but it is not even like that anymore. I understand you cant win all the time, but I sure dont see anyone else winning either. But they have changed and the play is HORRIBLE. As someone else said this casino was 'different' from the others located near the valley. We were long time customers here.every since they were located in the tent. Though we will still go there, as it's the only place close enough for us to do occasional gaming, it won't be as often as we'd like, and that's completely due to the way this place is run. Though we find no fault with the majority of the employees we've met and dealt with, the management should either be replaced or retrained in customer service, and how to keep people wanting to come back. The food is good, the portions are generous, and the servers and hostesses are friendly and helpful. The buffet is overpriced, as is the steakhouse, but Trios is the best bargain you'll find at 3 Rivers. Some of us can't afford to visit more than once or twice a month, and would like to use the offers we are given. Even if it's a food coupon, they won't let you use both, unless you come a different day.

And if you print out a coupon from one of their emails, forget about using it if you also want to use a coupon received in the US mail. One day you got 1 point for every dollar spent, and the next day it had increased to $2 per point. This change happened 'overnight', with no notice to the players at all.

Also, it also now takes twice as much play to earn points for play. Since moving to the large casino from the 'tent', the payback odds have drastically decreased, in favor of the house. At the top of the page, handwritten, and added after we signed the agreement, was the sentence 'No smoking applies to the room balcony as well as the room.' This was enough to keep us from ever wanting to stay there again. When we protested that the rule should not have applied to being outside on the balcony, they came out of the back room of the registration area to show us the agreement we had signed regarding the rules. And my wife, being a smoker, did step outside of the room to the outdoor balcony to have a smoke, upon check-out we found we had been charged a $200 fee to our credit card for violating the No Smoking in Room rule. An in-room coffee maker was conspiculously absent. Although our room was nicely decorated, with a very comfortable bed, and a fabulous huge flatscreen HD television on the wall, the room was rather small, with no little amenities that are standard in even the cheapest of motels/hotels in the area.

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